Privacy policy
STYLEWAVE LLC (“StyleWave,” “we,” “us”) operates getstylewave.com. This policy describes what we collect when you browse, buy, email us, or create an account.
1. Information we collect
• Identity and contact details you give us: name, email, phone if you enter one, billing and shipping address.
• Order details: items, sizes, prices, tax, shipping method.
• Payment status and the last digits or wallet type returned by the payment provider. We do not store full card numbers. Shopify and the payment provider process the charge.
• Account login if you create one.
• Device and usage data: IP address, browser type, pages viewed, cart activity, and cookie IDs as described in the Cookie Policy.
• Messages you send to support@getstylewave.com, including photos of a damaged necklace or a misfit ring.
2. How we use it
• To process and ship orders inside the United States.
• To send order, shipping, and return emails.
• To answer support requests.
• To detect failed payments and obvious fraud.
• To measure site performance and advertising, if you allow marketing cookies.
• To meet tax, accounting, and legal duties.
We do not sell personal information for money.
3. Who we share it with
• Shopify, which hosts the store and checkout.
• Payment providers shown at checkout.
• Carriers that deliver the package.
• Tax calculation tools used by Shopify.
• Email delivery tools used to send transactional mail.
• Analytics or ads partners, only if those tools are installed and cookies are allowed.
We share what each vendor needs to do its job, not a copy of our full customer list for their own marketing.
4. How long we keep it
Order records are kept as long as tax and bookkeeping rules require, generally several years. Support emails are kept long enough to finish the request and document a refund. You may ask us to delete an account. We still retain records we are required to keep.
5. Security
Checkout runs on Shopify’s encrypted checkout. No method of transmission is completely secure. Do not email full card numbers to support@getstylewave.com.
6. Your choices
• Update the address on an unshipped order by emailing us.
• Unsubscribe from marketing emails using the link in the footer of those emails. Transactional order mail still goes out.
• Request access, correction, or deletion by emailing support@getstylewave.com.
7. California and other U.S. state privacy rights
If you are a resident of California or another state with a consumer privacy statute, you may request:
• A copy of the personal information we have about you.
• Correction of inaccurate information.
• Deletion, subject to records we must keep for orders and taxes.
• Confirmation that we do not sell or share personal information as those terms are used in California law for cross-context advertising, except where you allow marketing cookies. You can reject those cookies on our banner.
To make a request, email support@getstylewave.com from the address on the order and name the request type. We will verify the request and respond within the time those laws require. You may use an authorized agent if you provide proof we can reasonably verify.
We will not deny goods, charge a different price, or give a different quality of service because you exercised a privacy right, except where a difference is reasonably related to the value of the data.
8. Children
The store is for adults. We do not knowingly collect personal information from children under 13. If you believe we have, email us and we will delete it.
9. Do Not Track
We honor cookie-banner choices. We do not respond to every browser Do Not Track signal because there is no single standard.
10. International visitors
We ship only inside the United States. If you browse from outside the U.S., your information is processed in the United States by Shopify and by us.
11. Changes
We will update the date at the top of this page when the policy changes.
12. Contact
STYLEWAVE LLC
368 S Eagle Creek Dr
Lexington, KY 40515
United States
support@getstylewave.com